What we learned from 250,000 public workers about AI adoption

Our research reveals what workers need to use AI well. The next challenge is understanding whether that learning translates into better government services. As generative AI sweeps across industries, some workers using it are reporting increases in productivity. But inside government, where those benefits could translate into better public services, many employees are still unsure how the technology applies to their jobs, how to use it, or whether they are allowed to.

Source: Fast Company